Billing

Dashboard → Billing. Four sections: Current plan, Spending cap, MAU usage (Pro+), Invoices.

Current plan

Card with:

Current plan (Free / Pro / Enterprise) and status badge (active, incomplete, past_due).
“Upgrade to Pro” or “Current plan” button as appropriate.
“Switch to Free at period end” button (if on Pro): scheduled downgrade.
“Manage in Stripe” button: opens the Stripe Customer Portal. We configure it cancel-only, no plan change, no automatic refunds. The reason is operational (more on blog — TODO link).

Upgrade Free → Pro

Click Upgrade to Pro → takes you to Stripe Checkout → enter card → return. The plan flips to Pro. The first month is prorated from the upgrade day.

Downgrade Pro → Free

Not instant. Click “Switch to Free at period end”. Confirm. A blue banner appears: “Plan change scheduled — switching to Free on YYYY-MM-DD” (the date is the end of your current billing period). Until that day you keep all Pro benefits. No refund for the current period.

If you change your mind: “Cancel scheduled change” in the banner. Back to Pro indefinitely.

Spending cap

Only applies on Pro. Sets the maximum USD overage you accept to pay per period. When projection would cross the cap, we block new signups until next period.

spending cap = $200/month

current MAU: 95,000
projected EOP: 110,000
projected overage: (110k - 100k) × $0.02 = $200
→ at cap. New signups: BLOCKED.
Existing users: keep logging in normally.

Pass null (empty) for “unlimited” — we accept any overage. Recommended only if you have external alarms warning you about cost.

MAU usage (Pro+)

Chart showing daily MAU for the current period. Horizontal line at 100,000 (included in plan). What crosses above is billable overage.

Below the chart:

Current period MAU: the counter.
Projected EOP MAU: linear extrapolation of current growth.
Projected overage: $0.02 × (projected MAU - 100k).

Refreshed daily, data comes from your instance audit log.

Invoices

Paginated list of Stripe invoices with:

Date, amount, state (paid / open / failed).
“View / download PDF” link (served by Stripe).

For deeper billing questions (change card, see payment method, billing address), click “Manage in Stripe” up top — the Stripe Customer Portal handles all of that.

Problem states

incomplete: first Pro payment failed. You have 24h to retry before the subscription cancels. Click “Retry payment” or change card.

past_due: a renewal failed. You have 14 days to fix it before the workspace transitions to suspended. A yellow banner shows how many days remain.

suspended: payment unresolved. Login for your end users disabled. Recoverable: pay (link in red banner) and it returns to active.

Cancel the workspace

If you want to close the whole account (not just downgrade):

Settings → Danger zone → Delete workspace. We ask you to type the slug to confirm. We delete the instance, the DNS, the data. Backups purge in 90 days.

Before that you can export everything: see /concepts/security-model #portability →.