Your first workspace

After your first login on app.prysmid.com, we ask for:

1. Workspace slug (e.g. acme). Immutable. Pick it thinking about your product, not your team.
2. Initial plan (Free by default; you can jump to Pro here or later).

Click “Create” and provisioning begins. For the next 60-90 seconds we do:

Step	Takes	What it does
Reserve slug	<1s	Verify acme isn’t in use.
Create DNS	5-10s	auth.acme.prysmid.com points to your instance.
Provision instance	30-60s	Spin up dedicated instance, database, key store.
Configure email	5-10s	Connect the instance to the transactional email service.
Default branding	<1s	”Powered by Prysm:ID” logo + default palette.
TLS cert	10-30s	Issue certificate for auth.acme.prysmid.com.
Healthcheck	<5s	Validate the OIDC endpoint responds.
Flip to active	<1s	Done.

While provisioning you’ll see a screen with a live stepper showing which step is running. You don’t have to wait staring at it — you can close the tab and come back. When it finishes, you get an email “Your workspace is ready”.

If provisioning fails

It does sometimes — usually slow DNS, long cold start, or transactional-email quota. When it happens, the workspace stays at failed_provisioning with a detail of the failed step:

• Recoverable: click “Retry provisioning” on the error screen. Slug is preserved.
• If it fails again on retry: write to support. Almost always new-account config (initial quotas) we resolve manually.

After active

Three things to do in order:

1. Register your first OAuth app. Quickstart step 3. You get client_id and client_secret for your code.
2. Invite your team. Settings → Members → Invite. Send the link, they sign up at app.prysmid.com and join the workspace.
3. Connect at least one social IdP (Google is the first reflex). If you don’t, your users can only sign up with email + password — perfectly valid but lower conversion.

After that

Depends on your product:

• B2B with enterprise customers → read /integrate/your-saas-app and model tenants before you have real customers.
• Your product ships with its own AI agent → connect Claude via MCP and let it configure the rest.
• 6-month plan is upgrade to Pro → bookmark /reference/pricing and set your spending cap before crossing 100k MAU.